Lady Killer Marketer’s Socially Transformational Business Tips
At last the ladies are up there with the super-stud marketers who have dominated internet network marketing. More women than ever seem to be gaining in popularity for offering coaching in branding and relationship marketing via social media and web 2.0.
Katie Freiling, Mari Smith (to whom I owe thanks for the inspiration for this blog), Ann Sieg, Tanya Outridge, Lena Bjorna, Zoe DeLuca, to name but a few phenomenal online bloghers are putting their feminine energy and wisdom to offer great information on how to monetise social media and have fun growing your network marketing business.
For the most part, the ground rules are pretty common sense. Why I believe women are gaining the edge with social media, such as Facebook, Twitter, YouTube, etc is that women business owners have strong communication skills and understand the fundamentals of effective communication. Arguably, it’s a survival strategy.
But perhaps more importantly, the success of these women online marketers confirm what women have always known, i.e. that communications and relationship building is key to network marketing business longevity. The difference now, is that a number of factors are coming together now.
Firstly, women entrepreneurs have the confidence of watching the men dominating the internet marketing world and seeing the success they have by building leadership skills and networking. Secondly, there is now the technology available to facilitate stronger networking via the likes of Web 2.0 tools. Thirdly and perhaps most importantly, women see that they no longer have to compete in traditional business structures which more strongly favour men. They can work from home and achieve a better work-life balance with an online or network marketing business model.
So what skills and qualities are women bringing to the table and coming to the fore in online marketing? We know the importance of the following ways of working and apply them in network marketing:
• Use people’s first names. Whether face to face, on the phone, or when communicating with our new ‘friends’ on Facebook or sending tweets, using a person’s first name communicates an acknowledgement of them as an individual and that you are paying attention. People become more relaxed and are receptive to you in return, which opens the way to getting to know each other. For those of us with poor memories and find themselves unable to picture Katherine as a cat or to see Paul with a halo and stay focussed, when someone tells you their name, if you hear yourself repeat it out loud back, half the battle with your own internal panic about forgetting is over. A statement as simple as: “Jennifer, pleased to meet you” goes a long way to smoothing the path to a good conversation.
• If you are making a phone call to someone whether you have never spoken to before, or you just struggle to remember their name, or even if you don’t have a problem with remembering names, having your diary or day book to hand with their name written down before picking up the phone allows you to refer to them by name as you talk. This is a good habit anyway, as you may also be wanting to make notes of your conversation anyway for future reference.
• If you are writing to someone, spell your customer or team member’s names right. Check and double check when sending messages. It’s about caring enough to find out about them and even where they come from. Taking the trouble to spell foreign or unusual names communicates respect and recognition of someone. Not only that, if you remember the spelling of their name, it makes it easier to track them down if you do ever lose your notes, diary, phone, etc
• If someone sends a friend request on Facebook or wants to follow you on Twitter, take the trouble to check out their profile and find out something about them. Look at what they post and make a comment in reply to their friend request which shows you are interested enough in them to find out about them as a person.
• Special Dates: Birthdays, Anniversaries: Special events allow an opportunity to strengthen business ties and talk about what is important to people in their personal lives. The old artificial divide between personal and professional lives has thankfully got fuzzier since the breakdown of traditional relationship boundaries, in which social media has been a catalyst, thank goodness. The getting to know your customer principle allows you to build bridges to some of what you have to offer them. Facebook makes it really easy for you to see and remember all the birthdays of your friends, or special anniversaries of groups or communities. Facebook allows you to receive a weekly email notification of all upcoming birthdays.
• Systematise your relationship building wherever you can for more effective time management. Half an hour, chatting on Facebook or Twitter will not earn you money. So for instance, for significant dates, such as birthdays: pre-write about 10-12 greetings for you to select from. (This job can then also be contracted out). Facebook’s monitor excessive duplicated messages, so be aware of duplicated copy during a single session here. People like personalised message with a human touch. There are multiple applications Facebook offers, such as sending cakes or glasses of virtual wine and flowers. As a copywriter and lover of languages, be they foreign or digital, I like Alt Code to add images E.g. Hit Alt 14 Happy Birthday Alt 14 to decorate your message with musical notes either side; alt 15 gives people the sun; alt 1 or alt 2 show smileys; alt 3 gives special people a heart.
• Do a Google search for automation software for Facebook and Twitter. I’m a fan of Tweetdeck and Hootsuite. It allows me to manage my messages and see what my followers are doing in a range of windows. Hootsuite allows you to schedule messages.
• Send real cards in the mail where you have addresses. Snail mail is a far more powerful way to send good wishes than digital cards. It shows that you have made an effort. Automated systems are out there in order for you to manage your time more effectively: SendOutCards. For just over $1, including postage, you can create and send a real greeting card in the mail. This service also offers gifts and gift cards (e.g. for Starbucks, Gap, etc.) and the opportunity to pre-program regular campaigns, upload birthdays and anniversaries, send to groups of people, or all your contacts at Christmas, Passover, Eid, or Thanksgiving, etc.
• Share links to issues you care about. Tweet links to videos, articles or campaigns on your Facebook account or on Twitter. Remember, these are social media, where you want to be part of a party atmosphere. People interact at parties about stuff they care about and have fun doing it. Personally, I’m growing a little weary of endless inspirational quotes. I like philosophical meals, more often than fast-food sound-bites. If you are a passionate campaigner for one charity or another, more often than not, they offer wallpapers or e-cards with some great images to share with people you know. Without going over-board here, there is a growing acknowledgment that those businesses with an ethical bent, will have the edge over companies and businesses who only seem to operate for profit. Of course, there is a fine line here with slipping into the dangerous world of alienating potential customers, but there are plenty of customers to go around and if they are put off by your allegiances, then this potential dilemma of how far you compromise your beliefs is for you to resolve.
• For those of you looking for some great video webinar training for finding out why and how social media is a killer medium for increasing your customers exponentially, sign up to some of these ladies blogs and get their e-newsletters. I have watched most if not all of Katie Freilings’ Social Media training and found it to be totally excellent. I’ll be revisiting to implement soon. Zoe DeLuca is an emerging Gal Guru in the field. Check out her fantastic webinar on Facebook recently below.
Fellas, if you have read this far, in the UK at least, you have a reputation for being rubbish at birthdays and special occasions, chances are you can afford to apportion some of your marketing budget to delegate this work to a freelancer or a member of your team if you can feel sweat breaking out already! You have no excuses to get the basics right. Chances are your women customers will love you for being in touch with your feminine side!!!
(For more reasons to listen to Guru Gals voices, go here).










